Delta Rubber Limited take pride in our level of customer service and products, and we welcome feedback from our customers to help us aim to continually improve our service wherever possible.
Please see just some testimonials from customers who have purchased either specialist rubber items directly or stock items through our online shop.
M Levin - 2021
Just confirming my order has safely arrived last week, thank you for your prompt response to my order. The rubber matting is just as expected!
S Griffiths, MM Engineering - 2021
Brilliant Paul, thank you for an amazing service!
K Kebby, Churchview Joinery Ltd - 2020
Hi, just wanted to say thanks so much for sorting out the rubber so quickly for us - we really appreciate it. We wanted to try and support local business if we could and were delighted to find you - we will be back if we need anything else, great service, good product and just what we needed.
Ned - 2020
I am blown away by the service you provided. If, like my own (small) company you are ISO9001 accredited – we’re being audited on Thursday so very much in my mind - please record this as feedback of the highest possible score. The sample is perfect. Please can you call me to take payment for the full order at your convenience. It’s for a domestic roof lighting installation – with multicoloured light strips - I’ll send you a photo when it’s finished in case it’s ever of use for your marketing material.
Again, thanks for the amazing service. Best regards, Ned
Christina, Cultro Limited - 2020
THANK YOU for your amazing service this week to help us out. We were up against time with some screens we had to put in place for an essential factory’s staff, you pulled out the stops and despatched our order within 30 minutes. Your rubber non-slip strip was pivotal to the installation working perfectly and the full team being able to return to work today. We cannot thank you enough for everything you did to help us out!
Steve, RJ Fixings Limited - 2020
Thank you for turning the order around so quickly. Great service.
Graham - 2020
Just to say a huge thank you for such an efficient and fast delivery of this order – arriving here by 11;30 am on Tuesday morning from a weekend order is fantastic. Thank you all.
Helen - 2020
I wanted to say thank you for your prompt and helpful service. Less than a week ago I requested a couple of samples of your self adhesive expanded neoprene material and then a few days ago I placed an order for 10 metres of a strip of it. Both times you responded within 48 hours which is amazing under normal circumstances, and fantastic in the current Covid-19 situation. Many thanks.
Mike - 2020
Thanks guys! The package arrived today - can get cracking with the hatch seals. Great product!
Paul - 2019
I called this afternoon for advice on the correct material for my needs and was simply blown away by first class customer service; if only all companies were as helpful, courteous and professional. If its not condescending to say it "Well Done & Thanks"
Richard, Glass and Stainless Limited - 2019
We have received delivery of order today - Just a quick email to say thank you for the very efficient service on delivery of this order!
Kind regards, Richard
Andy, Managing Director - 2019
That’s fantastic Craig.
What an excellent customer experience I’ve just had with your company. Top Google ranking for the products I was looking for, very polite and helpful initial contact by phone, prompt response to my enquiry giving options on a solution to my problems. This, I am sure will set you apart from your competition.
Best regards, Andy
Rena - 2019
Many thanks for the fantastic service of your company. The rubber matting is perfect for what we ordered it for.
Many thanks again Rena Hay
Brian - 2018
Hello Paul. Just to let you know, the package containing the four items that I ordered arrived at 10:10 this morning. All items in the package appear to be in good order, no damage caused in transit. I appreciate the very speedy and excellent service you have provided. You therefore, have a very happy customer.
Kindest regards, Brian.
Jo, Irisys - 2018
I just wanted to thank you for your quick response to the sample request. We subsequently made an order for 2x10m rolls yesterday (by private credit card) to speed things up at this end, and received them this morning.
Many thanks, Jo.
Simon, Caterham Cars - 2018
Hello Paul, the rubber Jigs turned up today and are brilliant. Thank you for such a lovely job! Best regards, Simon.
Keith - 2018
Dear Paul, I'm dead impressed with your despatch and delivery service. First rate. Strip and adhesive arrived today well packaged and looking like just the job. Thank you.
Kerry - 2018
5 Star service, incredibly quick and extremely helpful - can't recommend enough! Thank you to Paul, an excellent job.
Phil - 2017
Hi Paul, the gaskets arrived today!! Just like to say, please could you thank everyone involved. Fantastic service.
Mike - 2017
Hi Paul, many thanks for the prompt completion of my order. All arrived this morning.
Jeremy - 2017
Hi Martin, just a quick line to say many thanks for the excellent service re the rubber product - produced and delivered as promised thank you. All installed and did a first class job protecting wood surround to swimming pool renovation.
Et Cetera Pool Care, France
Ash - 2016
Hi, the rubber strips arrived today. Excellent, very pleased with the service, efficiency and price. Can I also compliment you on your response time. We have been dragged along by another company for a month only to be told in the end that they don’t really want our order! Really appreciate it. Thank you!
Susie - 2016
Thank you very much for the super speedy delivery of my recent order. I'm really pleased with the product and your packaging was great. When I need more rubbery stuff I will come straight to you.
Richard - 2016
Hi Paul, I just wanted to say thanks for the rubber washers, they arrived a few days ago, all look good, all sorted into bags perfectly, thank you again for your help.
Neil - 2016
Paul, These arrived, Thank you for your excellent help and service on this order.
Bryan - 2016
The gaskets arrived at lunch time today and they fitted the respective parts perfectly. We're very pleased with the work of your company and also the cost. Many thanks!
Rachel - 2016
On behalf of Team Spark, I would like to thank you for the Neoprene Rubber you supplied us with. Not only did these vastly improve our experiments, they also enabled us to perform tests which we would not have otherwise been able to execute. Thanks to your help we were able to find the compression modulus of the Neoprene and relate it to its torsional capacity in oil pipe installation clamps.
Brian - 2015
Hi guys received the washers this morning and they are tight, a perfect fit. Once again a big thanks for your help, best regards,Brian
Pete - 2015
I forgot to say 'Thanks' for that pump skirt order. Everything went to plan even though I disappeared on holiday. Really quick turnaround as per usual. My customer wanted me to pass on his appreciation too so "THANKS!"
D. Parry - 2015
Goods received this morning , excellent service, Thank you!
Michael - 2015
Just a quick note to say thank you for your superb service. I telephoned with an enquiry on Tuesday, received a sample from you on Wednesday, ordered late Thursday and received package next day.
Trish - 2015
Hi Martin, The rubber strip arrived today, as promised, and looks perfect! Timing was vital and product is without compromise. Thank you so much, it really has been a pleasure to be able to use your super efficient and very accommodating service. Thoroughly professional from start to finish, I'm sure we'll be back (all rubber puns carefully avoided).
Roger - 2015
Just to let you know the Red Edge Trim has just arrived, thank you for the fantastic service!
Neil - 2015
Thanks very much the parts on our orders arrived yesterday. I'm no expert but the product looked very nice, but what was even better for me was the packing and labelling made my job so much easier. So thanks again for a timely delivery and quality product.
Patrick - 2015
Good afternoon Paul, You will remember that we recently ordered 12m of extrusion strip, I am just writing to say how pleased I am that I found your Company. You were extremely helpful when I made the initial enquiry and when I followed up with some additional questions. The extrusion strip arrived in line with your estimated delivery date and was well packaged.
Dave - 2015
Martin & Jon, Just a quick thank you for the hard work and diligence you have shown from my initial enquiry to the completion of the current order. The fine tolerances you managed to achieve on the AVM's is a testament to this, resulting in our installation of these important components being much easier and far less time consuming. Despite the economic climate a fifth system next year is still a possibility and needless to say should money be made available I will be in touch.
Clive - 2015
I must say what fantastic service I had from your company and many thanks Paul, my package arrived this morning and is perfect for the job! Many thanks again.
Graham - 2015
Thank you very much for your excellent service, I received my delivery this morning and am sure it will do my job perfectly.
Richard - 2015
Hi Jon, I received the rollers back today and they look really good. I will be refitting them on Monday in time for a demonstration on Tuesday. Please send the invoice to me and I will put it through our system so you receive a prompt payment. Many thanks for the calculator which will come in handy.
Sandy - 2015
Thanks for all your help. You have provided a very professional approach to all aspects of the project and hopefully we will have the chance to work together again before too long.
If you have any comments on our products you've purchased from Delta Rubber Limited or on the customer service you have received, please email us to let us know by contacting us